Have you conducted tests to rule out that the issue is not coming/related to the discrete graphics? If yes, please provide details.Ĥ- Is this happening with the built-in display and/or on an external display using a straight-through connection (e.g. Do you know if the game works fine using a specific graphics driver version? Please provide details.ģ- We understand that the system has discrete graphics (NVIDIA* GeForce GTX 1660 Ti Max-Q). In order to check this further, could you please confirm the following information?ġ- Did the system work fine before or are you experiencing this issue since the first day that you have the computer?Ģ- If this worked fine before at any moment, were there any recent hardware or software changes that might relate to the point when the issue started? (For instance, Windows®, driver, or game updates?). Hello you for posting on the Intel® communities.
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